Chatbots Archives - Rich Turrin

Proud to be a Top 10 Twitter Influencer in Financial Services; also check out the wonderful compliment!

April 5, 2022 by Rich Turrin

Posting on social media is at times a thankless job! Every once in a while I get a lovely compliment or win something that keeps me going! Here are two examples! First the NodeX Graph Gallery rated me a Top 10 on Twitter in the financial service sector! The graph represents a network of 1,024 …

How to Design Successful Chatbots Your Clients Will Love

April 4, 2018 by Rich Turrin

In my last article about chatbots, The Chatbot Economy, I explored how the emerging chatbot economy would change our “app”-centric world. In this article we’ll take a look at why chatbots seem to be so polarizing, and what we can do to make your clients love them. I experience the polarization first-hand whenever I talk …