Writings from Rich Turrin
Learning to Love Innovation Labs. What would you do without them? (Video)
I’ll give it to you straight: Innovation labs are necessary to promote digital adoption in your company. Yes, I criticize them now and again, but that is solely intended to temper—to moderate—the attitude toward them. I am not a proponent of the over-hyped claims of digital nirvana that some consultants shill with a lab’s start-up.… Read More
Pay Me! WeChat on Fire, While GAFA Stews
So, GAFA (Google, Amazon, Facebook, Apple) payment systems are back in the news again with Amazon’s pending entry into the market. Much like a trendy restaurant opening, the anticipation is palpable. And tables will book, given that one-third of Generation Z consumers (projected to account for 40% of all consumers in the USA by 2020)… Read More
Honored to be Selected for Lattice80’s Fintech Singapore 50 – Top Influencers
LATTICE80 Fintech 50 Singapore – Top Influencers Click link to the left for article and list. From the Lattice80 Article: Singapore has long established itself globally as one of the most active hubs for fintech and innovation, a true Asian and global leader. This comes in addition to Singapore’s place as an important finance hub… Read More
Crypto Theft and Credit Card Fraud Compared: Do you know what’s in your wallet?
Another day, another crypto exchange hacked. Maybe it’s just me but something is seriously wrong if the payment system of the future is being plundered with such frequency. I needed to see for myself what these losses really meant in terms of my crypto trading and what I found was rather shocking. So… Read More
Big Data Gone Bad Shows Why Digital KYC is no Panacea
Another day, another article about how some new technology is going to change everything. Nirvana is ours, if only we implement the technology in full and then sit back and reap the rewards from our investment. All of these articles and their over-hyped claims ring hollow because they fail to recognize the human component in… Read More
Why AI is -Not- the New Blockchain
Two relatively recent technologies that are constantly cited as the new must-have business tools are AI and Blockchain. While radically different, they, along with the Cloud, are commonly lumped together as the so-called “Digital ABCs” which will revolutionise how transactions take place between companies, clients, and customers. But their frequent pairing as drivers of progress… Read More
How to Design Successful Chatbots Your Clients Will Love
In my last article about chatbots, The Chatbot Economy, I explored how the emerging chatbot economy would change our “app”-centric world. In this article we’ll take a look at why chatbots seem to be so polarizing, and what we can do to make your clients love them. I experience the polarization first-hand whenever I talk… Read More
10 Ways to Strike a Relationship with AI Without Getting Burned
One of the great difficulties facing any new technology is pinpointing what to do with it. I’m sure that there were heated debates as to what to do with fire when it was harnessed, in other words how best to use it. What was not disputed is that fire was hot and hurt when touched.… Read More
Pulling Back the Curtain on Innovation Theater
The digital revolution continues, and we are bombarded daily with the breathtaking innovations made by large companies in their adoption of digitization. Or so it seems. Within the innovation community much has been made about “innovation theater,” which could be defined as making a show of innovating, while being less impressive in its actual adoption.… Read More